EMERGENCIES call 911

This page will contain info on how we prepare for emergencies including fire, natural disasters, pandemic and public health and safety issues, war, riots, vandalism and more.

Police, Midtown South Precinct 212.239.9811

357 West 35th Street, New York NY 10001

Community Affairs 212.239.984

Crime Prevention 212-239-9846

Domestic Violence Officer 212-239-9817

Auxiliary Coordinator 212-239-9836

Detective Squad 212-239-9856

SECURITY

Our regular security service is Alliance Security, who provides a presence at 1 W 29 St lobby on a regular basis. We add more security on demand for events and other needs, plus a higher level of security on Sundays with another firm. John McHugh manages the guards with the Alliance Firm. Rick Harper manages the Level 2 Security on Sundays.

The Guards will politely acknowledge/greet each visitor upon entry.

Receptionists may initiate introductions to staff and board members when appropriate.

When faced with a disruptive individual, the guards job is to diffuse the situation and

encourage the individual to go outside. Guards are not allowed to physically remove or

touch anyone unless they pose a direct threat to anyone including the guard. If

the situation gets out of hand, DO NOT HESITATE TO CALL 911

Security schedule (this schedule changes due to church needs)

Mon - Thursday, 11am-7pm

Friday and Saturday Off

Sundays 8am-4pm

Since the guards survey multiple security cameras at their station, we discourage distracting them from their duty. Surveillance and a careful monitoring of the lobby is critical to the security of the building. The door at 1 West lobby is closed most of the day and available for visitors by ringing the doorbell outside. The bell can be answered by voice by a maintenance person on duty. They can see and hear the visitor and chat with them remotely, but have to open the door manually.

Switchboard Hours (days and times vary upon needs)

Monday- In person (9-5), lunch 12:30-1:30

Tuesday- in person (9-5) lunch 12:30-1:30

Wednesday- Remote (9-5) lunch 12:30-1:30

Thursday- in person (9-5) lunch 12:30-1:30

Friday-voicemails are checked (spot-check)

Saturday- voicemails are checked (spot-check)

Sunday- In person (8-4) lunch 12:30-1:30

Do not accept cash.

While it is permissible to take checks for specific programs, it is not permissible to take cash at the switchboard. Envelopes are provided to drop into secure wooden donation boxes at key entry points. There is Security on Sundays and Special events at the main Fifth Ave Doors.

Former employees are not allowed in any portion of the building except with the approval of the Administration.